Employment Opportunities

We're hiring a Store Manager for the Fair Trade Store in Berkeley, California. Applications are due no later than November 14, 2014

Global Exchange Fair Trade Store- Berkeley

Store Manager

Full Time

Job Requirements:

  • Excellent customer service skills
  • 2 years of retail management experience
  • Ability to lead and to work as part of a team
  • Solid written and verbal communication skills
  • Strong sense of design established through merchandizing
  • Knowledge of Fair Trade and demonstrated interest in international and human rights and social justice work
  • Highly motivated and creative
  • Organized and detail-oriented
  • Flexibility; ability to work in a multi-cultural and diverse environment
  • Experience using Microsoft Office, Quickbooks Point of Sale and Accounting Pro systems
  • Ability to work weekends and commit to extra hours during the Christmas holiday


Responsibilities Include:

  • Management of small team of sales/support staff
  • Strong communication with customers, store staff and program director
  • Leadership in customer service and sales
  • Maintenance of store policy
  • Ability to address customer and store staff grievances gracefully
  • Deep knowledge of product and understanding of Fair Trade
  • Management of receiving and overall responsibility for inventory
  • Vendor relations
  • Accounts payable/receivable
  • Direct communication with store buyer with strong ability to report on sales
  • Management of store budget and strong understanding of Profit and Loss Reports
  • Purchasing of supplies
  • Employ successful tools to minimize loss of inventory
  • Creative implementation of sales and marketing plans
  • Management of customer list and product request log
  • Strong merchandizing of product
  • Creation of product signage
  • Contribution to store blogs, e-blasts and social media outreach
  • Planning of special in-store events and promotions
  • Overall store maintenance and housekeeping
  • Physical labor of lifting boxes, climbing ladders and moving furniture
  • Coordination with Global Exchange campaigns and major events such as Green Festivals, Human Rights Awards and Open House


This is a full time position. Must be able to work weekends. Must be able to commit to extra hours during the month of December. Salary negotiable based on experience.

To apply, please send cover letter, a full resume, two references, and one additional page concretely answering the following questions:

  • Please describe your commitment to Fair Trade.
  • Please explain how your job related skills lend themselves to this position. And/or how your life experience and life values can help you fill this position successfully. Please share any retail responsibilities you have had.
  • Briefly highlight any other aspects you would like to mention about your suitability for this position.


Please email your resume to: jocelyn@globalexchange.org

*Please do not call about this position

Deadline for application is Friday Nov 14, 2014